AI Genesis · Preview Class|AI Training for SME Owners, Klang Valley | Brainbox
Zi XiangBusiness Pathfinder
AI GENESIS · FREE PREVIEW CLASS
AI Genesis | Free Online Preview Class
How can AI help your business?Two real cases show you how.
Busy writing content, replying to customers and preparing quotes, with little time to stop and ask: which of this could AI help with, and where should you start?
In this two-hour online preview, catering and photography cases show how AI can be used for market research, customer positioning, marketing content, customer follow-up and website planning, so you can think about where your own business might start.
FREE ONLINE PREVIEWAI GenesisTuesday 3 November · 8:00–10:00 pm
Next online previewOpen
11.03TUE8:00–10:00 pm
Date
Tuesday 3 November
Time
8:00–10:00 pm (Malaysia time)
Format
Live online
Fee
Free
Content
Mentor talk, case breakdowns and demos
--days--hrs--min--sec
After registering, look out for the class notice.
Always busy, and still doing most of it yourself.
You want to promote your business, but you’re always scrambling for topics and rushing copy.
Your products and services have strengths, yet your pitch sounds like everyone else’s.
Customers ask the price and go quiet, and you’re not sure how to keep the conversation going.
You’ve tried AI, but the answers are too generic to use in your own business.
When all of this lands on you, everyday work alone takes up most of your time.
This preview starts from these familiar problems and shows how AI can help organise information, prepare content and map out customer conversations.
What will we cover in 2 hours?
Through cases and demos, the mentor shows how AI is used across six parts of a business, and how those parts connect.
AIMWe start with the AIM framework: what role AI plays, what information you give it, and what task you want done.
01
Market researchKnow your customers before you decide how to promote
See from a case how AI helps organise market and competitor information, so owners can spot customer needs worth exploring. We also explain why AI’s conclusions need checking and can’t be taken as fact.
02
Target customersWho should hear about your product first?
The same service appeals differently to different customers. Using customer needs, budgets and buying situations, we explain how to decide which group to approach first.
03
Unique selling pointsBeyond price, why would customers choose you?
“Professional”, “high quality” and “attentive service” rarely say what makes a business different. Through cases, see how to start from customers’ concerns and arrive at clearer, more concrete reasons to buy.
04
Marketing materialKeep copy and visuals pointing the same way
From a catering brand’s menu and promotional material to a photography brand’s themed content, see how positioning shapes copy, images and video scripts, and where AI can help prepare them.
05
Customer replies and follow-upAfter the price question, what next?
Using customer conversation cases, see how to understand customers’ concerns, adjust your replies and organise answers to common questions, so follow-up has clearer steps.
06
CRM customer managementKeep customer details together and follow-ups on track
Through CRM examples and demos, learn how to organise customer details, record conversations and quote progress, and plan the next follow-up, so you know who to contact and where each conversation stands.
Before we finish, we introduce the two-day full program and how it is taught, so you can decide whether it suits you.
Two real cases make it concrete.
Catering
The Lemongrass Boutique Catering
From “tasty food, plenty of choice” to presenting a complete event-catering service to corporate clients. We break down the customer positioning, the selling points, and how the menu and marketing material are presented.
Portrait photography
Solvix Studio
From explaining shoot packages to presenting themed looks, hair and make-up and the shoot experience. We show how brand positioning shapes what customers see, and what to cover when they enquire.
As you watch, compare with your own business: what do customers care about most? Does your current introduction make it clear? Which information could you hand to AI first?
Everyday business problems, with AI explained clearly.
Zi XiangBusiness Pathfinder
Zi Xiang leads this session. Using real cases, he covers market research, customer positioning, marketing content and customer follow-up, and how AI fits into each.
He starts from situations owners know well, and explains what information to prepare, why it is arranged that way, and where AI can help.
Yes. The session starts from everyday business situations and needs no coding. Even if you’re new to AI, the cases show how it can be used in a business.
No. The session is mainly the mentor explaining, breaking down cases and demonstrating. There is no hands-on practice in class. You can simply listen, or note down ideas for your own business.
Any phone, tablet or computer that can play the livestream works. If you can, use a computer or tablet so the on-screen demos are easier to see.
The preview helps you understand how each part of the business works and how the parts connect. Building a workflow that fits you takes your own business information, hands-on work, and checking and adjusting the results. The class does not have each student complete a personal deliverable.
Yes. If you want to see how AI can help a team organise information, prepare marketing content or map out customer communication, this preview covers those ideas.
Yes. Before we finish, we introduce the content and teaching style of the two-day full program. You can learn about it first, then decide whether to sign up.
This preview is free. The two-day full program is a separate paid course.
Want AI to help, but not sure where to start?
Spend 2 hours seeing how it works for catering and photography businesses, then compare with your own daily work and pick what is worth trying first.